Metroaccess is a sharedride, doortodoor, paratransit service for people whose disability prevents them from using bus or rail. Vanpool program rideshare king county metro transit. Metropolitan new york library council metro is a nonprofit organization that works at the intersection of knowledge and media. Shared ride means that multiple passengers may ride together in the same vehicle. A carousel is a rotating set of images, rotation stops on keyboard focus on carousel tab controls or hovering the mouse pointer over images. We will answer your questions and connect you with your local transportation management organization tmo to assist you every step of the way. This service is available for trips scheduled for weekdays only, monday to friday. Can i book a trip over the phone and still pay with my ezpay account. Welcome to the online system for metro s ada paratransit service. The service provides daily trips throughout the transit zone in the washington metropolitan region. Review basic account information and submit updates.
Registered metroaccess customers may book or cancel trips online at standard booking site. Access takes you anywhere a metro bus, seattle streetcar or sound transit. Metroaccess is a shared ride public transportation service for people who are unable to use fixedroute public transit due to disability. Application for metroaccess doortodoor paratransit.
When you book a trip, the amount of the fare will be deducted from the balance at that time. If your email is associated with an account, we have sent a password reset link to your email address. Your login id is your metroaccess customer id number. Please note that ezpay is a prepay system and you must have enough money in your account when you book a trip in order to prepay for the trip.
Current accessaride paratransit customers can book and manage trips using the my aar trip planner. Metroaccess is offering its regular weekday schedule to metro access certified customers, but is asking riders to only book essential trips. Visit this site for more information regarding your holds, fines, late fees, and other updates. To book or cancel trips online, you may use your metroaccess customer id number to log in. Since aar is a sharedride service, you may be offered a pickup time that is up to an hour earlier or later than the time requested. You can make requests for next day travel via email the day before you wish to travel until 3 p. Voicemail to text vmtt is a fully automated service that converts your voicemails to texts and delivers them straight to your phone or email.
Submit questions about the service, or submit feedback on how were doing. This unique publicprivate partnership leverages eleven separate federal and state funding sources to create an affordable mobility option for riders. Call 3015625360, press 2 for trip status, and then press 2 to speak to a customer service representative tty 3015887535. Access fares can be paid in any combination of cash and tickets equaling the exact fare. Contact metro transit today to figure out the best option for your company and employees. To book a trip through yellow cab, sufficient funds must be available on your accessaride card. Metroaccess customer service representatives are available during all metroaccess operating hours. When snow falls in king county this winter, make sure you can get where youre going safely. Metroaccess ezpay is a service designed to provide a convenient way for. Please remember metrolift is a shared ride service and you must allow sufficient time to stop and pickup other passengers. Get important voicemail messages wherever you are in a meeting, at the game, or in a noisy restaurant. Access is a coordinated, sharedride paratransit service, which has been providing doortodoor, advanced reservation transportation in allegheny county since 1979. If you subsequently cancel the trip, the fare will be automatically refunded to your account immediately. We pay respect to their elders, past and present, and to their cultural and spiritual connections to country.
Metroaccess is a shared ride public transportation service for individuals in the washington dc metropolitan area who are unable to use fixedroute public. Metroaccess is a demandresponse, sharedride service for people whose disabilities prevent them from riding our other bus and rail services. Enter complete home and work addresses below for the most accurate list results. Upon the taxis arrival, your card will be swiped on the meter and the value of the ride deducted. Free fare program other transit resources access services. Please refer to the accessaride phone directory for phone numbers and calling instructions. Access tickets cannot be accepted for fares on any metro route. Access transportation accessible services king county metro. Find the next departure times of transit service at your stop by texting your stop id to 62550. Go to access online booking tool by selecting the book now button at the upper right of the home screen. Create, cancel and confirm metroaccess trips in realtime. You will need your numeric metroaccess client id and password to log in. Beginning monday, february 25, accessaride aar customers can request accessaride trips via email.
You will receive an email response to your trip request two. King county metro moving forward together king county. Metroaccess began operation in may 1994, and since then, annual ridership has grown from 200,000 to over 2. Customers are responsible for all charges that exceed the cards balance. To confirm or cancel a trip, you can speak with a customer service representative. The program provides students, faculty and chaperones access to 21 approved destinations on metro bus andor rail service. Your login information is the same as the instantaccess system. Visit to create and view custom trip lists with additional search filters, personal trip calendar, and available rewards. Shared ride means that multiple passengers may ride together.
If you do not have enough money in your ezpay account when you book a trip, you will be expected to pay with cash, token or other fare media at the time of boarding. The term paratransit in this section refers to transit that is parallel in service to fixedroute bus. Here are some terms you need to know when you reserve a trip. You have been asked to login again for security reasons. Special transit services metroaccess service directory. If you miss the notification call, your trip is still scheduled. To ensure the health and safety of our employees and riders, we are asking that you do not schedule a trip using access if you have been confirmed to have covid19, or going to a facility to be tested for covid19. Using metro instead of access is a convenient, less. Current access aride paratransit customers can book and manage trips using the my aar trip planner. Request or make changes to subscription trip service. Assist customers with service requests, reservations, cancellations, complaints and various triprelated issues. Please enter your metroaccess identification number, and then press the next button.
Find a metro vanpool look for a vanpool along your route. Welcome to the online system for metros ada paratransit service. Application for metroaccess doortodoor paratransit service for people with disabilities do not mail or fax application transit accessibility center 600 5th street, nw washington, dc 20001 between chinatowngallery place and judiciary square metro stations. Nextrip uses satellite technology to find the specific location of a bus or train. King county metro is creating a worldclass, integrated public transportation network. Metro is proud to provide our customers the ability to manage their own trips. Buy your metrolink mobile tickets online and use them on the go. Metroaccess service complies with the americans with disabilities act of 1990 ada. Metro offers free, personalized, oneonone instruction for access customers who want to learn to ride metro buses. Click on yes, delete my account to confirm your choice. A guide for using the metroaccess service provided by the washington dc metro system. With metropass, your participants gain access to deeply discounted, unlimitedride transit passes. We provide services that extend library and archival services by providing access to the tools knowledge producers needs in order to create, share, and preserve their messages.
Metroaccess ezpay is a service designed to provide a convenient way for customers to prepay for their trips, thereby reducing the need for fare payments using cash, tokens, and farecards. Submit questions about the service, or submit feedback on. It is managed by the washington metropolitan area transit authority wmata and is operated by various companies that contract to provide the service. Sms delivery only if a visual voicemail application is setup in your phone, the sms will be. To reach a customer service representative, call 3015625360, press 2 for trip status, and then press 2 to speak to a customer service representative. Metroaccess online capital metro austin public transit. Traveling with metroaccess is easier with metroaccess online, available 24 hours a day. The driver may ask to see your metroaccess id card.
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