Assist customers with service requests, reservations, cancellations, complaints and various triprelated issues. The program provides students, faculty and chaperones access to 21 approved destinations on metro bus andor rail service. Review basic account information and submit updates. Metroaccess online capital metro austin public transit. Metroaccess is a shared ride public transportation service for individuals in the washington dc metropolitan area who are unable to use fixedroute public. A guide for using the metroaccess service provided by the washington dc metro system. Nextrip uses satellite technology to find the specific location of a bus or train.
Customers are responsible for all charges that exceed the cards balance. Special transit services metroaccess service directory. Get important voicemail messages wherever you are in a meeting, at the game, or in a noisy restaurant. The evening before your trip, you will receive a telephone call from the automated system reminding you of your scheduled trips for the following day. Metro is proud to provide our customers the ability to manage their own trips. A carousel is a rotating set of images, rotation stops on keyboard focus on carousel tab controls or hovering the mouse pointer over images. We will answer your questions and connect you with your local transportation management organization tmo to assist you every step of the way.
Using metro instead of access is a convenient, less. Enter complete home and work addresses below for the most accurate list results. When snow falls in king county this winter, make sure you can get where youre going safely. Materials may be returned at our outside book drops and curbside pick up of holds begins mon, may 4.
Metroaccess service complies with the americans with disabilities act of 1990 ada. If you miss the notification call, your trip is still scheduled. Welcome to the online system for metro s ada paratransit service. Metro recommends that you plan to arrive at your destination 45 minutes to an hour ahead of your. It is managed by the washington metropolitan area transit authority wmata and is operated by various companies that contract to provide the service. Since aar is a sharedride service, you may be offered a pickup time that is up to an hour earlier or later than the time requested. You can make requests for next day travel via email the day before you wish to travel until 3 p. Metroaccess is offering its regular weekday schedule to metro access certified customers, but is asking riders to only book essential trips. Please enter your metroaccess identification number, and then press the next button. Contact metro transit today to figure out the best option for your company and employees. The term paratransit in this section refers to transit that is parallel in service to fixedroute bus.
Upon the taxis arrival, your card will be swiped on the meter and the value of the ride deducted. You will need your numeric metroaccess client id and password to log in. Can i book a trip over the phone and still pay with my ezpay account. If you subsequently cancel the trip, the fare will be automatically refunded to your account immediately. We pay respect to their elders, past and present, and to their cultural and spiritual connections to country. To book a trip through yellow cab, sufficient funds must be available on your accessaride card. Free fare program other transit resources access services.
You have been asked to login again for security reasons. When you book a trip, the amount of the fare will be deducted from the balance at that time. Find the next departure times of transit service at your stop by texting your stop id to 62550. We provide services that extend library and archival services by providing access to the tools knowledge producers needs in order to create, share, and preserve their messages. Application for metroaccess doortodoor paratransit service for people with disabilities do not mail or fax application transit accessibility center 600 5th street, nw washington, dc 20001 between chinatowngallery place and judiciary square metro stations. Please refer to the accessaride phone directory for phone numbers and calling instructions. Please remember metrolift is a shared ride service and you must allow sufficient time to stop and pickup other passengers. If your email is associated with an account, we have sent a password reset link to your email address. Click on yes, delete my account to confirm your choice. The service provides daily trips throughout the transit zone in the washington metropolitan region. Metroaccess is a demandresponse, sharedride service for people whose disabilities prevent them from riding our other bus and rail services. Access transportation accessible services king county metro.
Visit to create and view custom trip lists with additional search filters, personal trip calendar, and available rewards. Current accessaride paratransit customers can book and manage trips using the my aar trip planner. Metroaccess ezpay is a service designed to provide a convenient way for. Metroaccess is a shared ride public transportation service for individuals in the washington dc metropolitan area who are unable to use fixedroute public transit due to disability. With ezpay online, you can view your balance and add money to your account, as well as view your transaction history. Metropolitan new york library council metro is a nonprofit organization that works at the intersection of knowledge and media.
The driver may ask to see your metroaccess id card. Submit questions about the service, or submit feedback on how were doing. Create, cancel and confirm metroaccess trips in realtime. Nextrip is a service designed to help take the guesswork out of bus and rail arrivals and help you to get to your stop at the same time as your bus or train. Find a metro vanpool look for a vanpool along your route.
Metroaccess ezpay is a service designed to provide a convenient way for customers to prepay for their trips, thereby reducing the need for fare payments using cash, tokens, and farecards. Metroaccess began operation in may 1994, and since then, annual ridership has grown from 200,000 to over 2. Metro offers free, personalized, oneonone instruction for access customers who want to learn to ride metro buses. Buy your metrolink mobile tickets online and use them on the go. With metropass, your participants gain access to deeply discounted, unlimitedride transit passes. Go to access online booking tool by selecting the book now button at the upper right of the home screen. Visit this site for more information regarding your holds, fines, late fees, and other updates.
To confirm or cancel a trip, you can speak with a customer service representative. Request or make changes to subscription trip service. Shared ride means that multiple passengers may ride together. To confirm or cancel a trip, you can speak with a customer service representative or you can use our automated system. Member login login now to your metro times account to access instant message, mail and matches if you already have a metro times account, just type in your member id, password and click ok for access to instant messages, interests, customized searches, mail and more.
Metroaccess is a shared ride public transportation service for people who are unable to use fixedroute public transit due to disability. Here are some terms you need to know when you reserve a trip. Access fares can be paid in any combination of cash and tickets equaling the exact fare. Your login information is the same as the instantaccess system. Please be aware of occasional metro website issues and disruptions to rider tools such as our metro trip. Call 3015625360, press 2 for trip status, and then press 2 to speak to a customer service representative tty 3015887535. Your login id is your metroaccess customer id number. Vanpool program rideshare king county metro transit. Sms delivery only if a visual voicemail application is setup in your phone, the sms will be. Access is a coordinated, sharedride paratransit service, which has been providing doortodoor, advanced reservation transportation in allegheny county since 1979. This unique publicprivate partnership leverages eleven separate federal and state funding sources to create an affordable mobility option for riders. Shared ride means that multiple passengers may ride together in the same vehicle. This service is available for trips scheduled for weekdays only, monday to friday. Voicemail to text vmtt is a fully automated service that converts your voicemails to texts and delivers them straight to your phone or email.
Application for metroaccess doortodoor paratransit. You will receive an email response to your trip request two. Current access aride paratransit customers can book and manage trips using the my aar trip planner. To ensure the health and safety of our employees and riders, we are asking that you do not schedule a trip using access if you have been confirmed to have covid19, or going to a facility to be tested for covid19. Use the tabs or the previous and next buttons to change the displayed slide. Metroaccess is a sharedride, doortodoor, paratransit service for people whose disability prevents them from using bus or rail. Registered metroaccess customers may book or cancel trips online at standard booking site.
Welcome to the online system for metros ada paratransit service. Access tickets cannot be accepted for fares on any metro route. Access takes you anywhere a metro bus, seattle streetcar or sound transit. Metro acknowledges the traditional owners of the land on which our rail network operates, the peoples of the kulin nation. King county metro is creating a worldclass, integrated public transportation network. Please note that ezpay is a prepay system and you must have enough money in your account when you book a trip in order to prepay for the trip. To reach a customer service representative, call 3015625360, press 2 for trip status, and then press 2 to speak to a customer service representative. King county metro moving forward together king county. Beginning monday, february 25, accessaride aar customers can request accessaride trips via email.
1317 349 500 598 264 599 1464 432 1506 1395 1021 1522 783 674 1494 626 1167 1237 839 1007 940 1337 454 602 1399 1096 480 78